Lense Return Policy

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Contact lense returns are accepted for the following conditions within 30 days from your dated receipt:

1. Your contact lense arrived damaged during shipment.

   We will gladly resend your order, but you must return the damaged contact lense and write on your receipt that the contact lense you received was damaged. Return the contact lense to the address on your receipt. If you do not send back the damaged contact lense within 30 days from the date of your receipt, you will be charged for the second shipment.

2. The contact lense that you received were not what you ordered.

   We will gladly resend your order, but you must return the incorrect contact lense and write on your receipt that the contact lense you received was not what you had ordered. Return the contact lense to the address on your receipt. If you do not send back the contact lense that was not ordered within 30 days from the date of your receipt, you will be charged for the second shipment.

3. You have changed your mind about the contact lense you received, and the contact lens packaging has not been opened or damaged in anyway.

   We will gladly refund your money excluding the shipping charge if we receive your returned package within 30 days from the date of your receipt. You must write on your receipt that you have changed your mind and that you would like a refund. Return the contact lense to the address on your receipt.

Reasons we will not accept a return:

1. You have had the contact lense in your possession for more than 30 days from the date on your receipt.
2. You have opened the contact lens packaging. The contact lense is no longer factory sealed.
3. You have torn a contact lense while trying them on. A contact lense is delicate and must be handled carefully.